Hi. How can we help you?

If you had successfully placed your bets, bets will remain in effect even if you have lost your internet connection. Once you log back in into your account, you can check the event results on the results page and view the results of your bets in the My Account (Exchange betting) / Statement (Sportsbook betting) section.

For bets that were unsuccessfully placed when the internet connection was lost, your balance will not be deducted. You only need to login again after re-connecting to continue. You can always check your betting activities in the My Account (Exchange betting) / Statement (Sportsbook betting) section if you are unsure whether the bets were placed successfully.